Terms & Conditions
Welcome to The Pearl Dynasty! By accessing and using our website, placing an order, or engaging with our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding.
1. General Terms
1.1. Acceptance of Terms: By using our website or purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
1.2. Amendments: The Pearl Dynasty reserves the right to modify, update, or change these Terms and Conditions at any time without prior notice. It is your responsibility to review them periodically.
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2. Orders and Payments
2.1. Order Confirmation: All orders are subject to availability and confirmation of the order price. We reserve the right to cancel any order at our discretion.
2.2. Pricing: Prices are listed in Indian Rupees and are subject to change without notice. Additional charges such as taxes, shipping, and insurance may apply.
2.3. Payment Methods: We accept payments through [list accepted payment methods]. Payment must be completed in full before your order is processed.
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3. Shipping and Delivery
3.1. Shipping Policy: We aim to dispatch orders within [X] business days. Delivery times may vary based on your location and shipping method.
3.2. Shipping Costs: Shipping fees are calculated at checkout and are the responsibility of the customer.
3.3. Insurance: All orders are insured during transit. The cost of insurance is included in the shipping fee.
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4. 100% Buy-Back Policy
4.1. Eligibility: The Pearl Dynasty offers a 100% buy-back policy on all pearl jewellery purchased from us, provided the following conditions are met:
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The jewellery must be returned in its original condition, with no signs of wear, damage, or alteration.
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The original certificate of authenticity must accompany the returned item.​​
4.2. Process: To initiate a buy-back, please contact our customer service team at email us at thepearldynastyy@gmail.com. A return authorization will be provided.
4.3. Shipping and Insurance: The cost of return shipping and insurance is the responsibility of the customer. We recommend using a tracked and insured shipping method.
4.4. Refund: Upon receipt and inspection of the returned item, a full refund of the purchase price will be issued via the original payment method within 5-7 business days.
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5. Returns and Exchanges
5.1. Returns: We accept returns within 5 days of delivery for items that are unused, undamaged, and in their original packaging. The original certificate of authenticity must be included.
5.2. Exchanges: Exchanges are subject to availability and must meet the same conditions as returns.
5.3. Refunds: Refunds will be processed within 5 business days after receipt and inspection of the returned item.
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6. Certificates of Authenticity
6.1. Importance: Each piece of pearl jewellery comes with a certificate of authenticity, detailing its origin, quality, and characteristics.
6.2. Condition for Returns/Buy-Back: The certificate must accompany any returned or buy-back item. Failure to provide the certificate will result in the refusal of the return or buy-back request.
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7. Limitation of Liability
7.1. Product Use: The Pearl Dynasty is not liable for any damage, loss, or injury resulting from the use or misuse of our products.
7.2. Website Use: We are not responsible for any technical issues, interruptions, or errors on our website that may affect your shopping experience.
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8. Intellectual Property
8.1. Ownership: All content on our website, including images, text, and designs, is the property of The Pearl Dynasty and is protected by intellectual property laws.
8.2. Use Restrictions: Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
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9. Governing Law
9.1. These Terms and Conditions are governed by and construed in accordance with the laws of Maharashtra. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Maharashtra.
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10. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
The Pearl Dynasty
Email: thepearldynastyy@gmail.com
Phone: +91-99209-64324
Address:
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6001, 60th Floor ICC TWO,
GD Ambekar Marg, Dadar East,
Wadala, Mumbai - 400014,
Maharashtra, India
By purchasing from The Pearl Dynasty, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing us as your trusted partner in pearl jewellery.